Let us provide the care you need

Preparing for your first visit to Brisbane Colorectal?

Let us provide the care you need

Preparing for your first visit to Brisbane Colorectal?

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Here you’ll find handy information for getting to your appointment, frequently asked questions and an overview on fees.

If you have any questions, please call us on 07 3010 3360 and speak to our friendly team.

Getting to your appointment

You’ll find us at:

Brisbane Colorectal
Suite 1, Level 3 of The Mater Private Clinic
550 Stanley Street, South Brisbane

Our suite is located just above the Coffee Club. Entrance into the building can be made from either Water Street or Stanley Street with lift access to Level 3.

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Transport options

Drive and park

The South Brisbane/Mater precinct is a busy area and car parking can take time. Please allow sufficient time to travel and find a park on the day of your appointment if you plan on driving.

Metered street parking is limited. The closest car park is Mater Hill Car Park P4; click here for fees and access. Please allow extra time to find a carpark as it can be very busy.

Getting dropped off

The easiest drop off and collection point is at the cul de sac end of Water Street where there is direct entrance to Level 3 of the Mater Private Clinic.

Public transport

Bus: The Mater Hill Bus Stop on the Southern Busway is next to our clinic and a few minutes walk to our suite.

Train: South Bank Train Station is an easy 10-20 minute walk along Stanley St to our suite.

Patient being welcomed at Brisbane Colorectal

Arrival time and preparation

Prior to your first appointment, a ‘Patient Information Sheet’ will need to be completed.

We endeavour to see all our patients at their scheduled appointment time. On the rare occasion due to unforeseen circumstances, appointments need to be rescheduled. If this occurs, we will contact you as soon as possible.

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Frequently asked questions

DO NOT DELETE

What do I need to bring?

  1. Your Private Health Insurance card and Medicare card to your appointment.
  2. A current referral. If this has not already been sent to our practice, please bring this with you on the day of your appointment.
  3. Any relevant scans, pathology results or medical history reports to your initial consultation.

How do I book my procedure/surgery?

If your consultation results in a recommendation for a procedure or surgery, this can be booked with reception following your consultation. Alternatively, you can contact us at a later time to make a suitable booking.

As Dr Gillespie and Dr Slack work across both the private and public sectors, surgery and endoscopic procedures are only performed at Mater Private Hospital on certain days which alter from week to week.

Speak to our front desk staff, or feel free to contact your surgeon should you wish to discuss the timing of your procedure further. We will always do our best to fit in with preferences within the framework of surgeon availability.

What do I need to do to prepare for my procedure/surgery?

Prior to your procedure/surgery, you will receive written information, including an Informed Consent Form to sign and an estimate of the cost of the procedure.

If any preoperative preparation is required, (eg bowel preparation or medication), instructions will be outlined to you at the time of booking your surgery. It is very important to follow these instructions. If any information is not completely clear to you, please contact us for clarification.

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Fees

Consultations for new patients at Brisbane Colorectal are charged at the time of the appointment. Payment is preferred immediately following the consultation. We accept Visa or Mastercard, EFTPOS, cheques or cash as payment. We also offer BPAY as an option for online payments.

The fees are not standardised, however Dr Slack and Dr Gillespie currently charge most patients below the AMA (Australian Medical Association) recommended rate. Particularly complex or time-consuming consultations may attract a higher fee.

Please note:

We do not provide an estimate of costs for procedures/surgery prior to seeing new patients, as fees may vary depending on the complexity of the case.

We do not offer open access endoscopy services as we prefer to assess new patients first and provide a treatment plan specific to the needs of each patient.

Medicare Rebates/Private Health Insurance

Patients are entitled to a rebate from Medicare if they have a current referral. Please note, Private Health Insurance companies do not cover costs for consultations in rooms.

If a decision is made to proceed with a procedure/surgery, we will provide you with a written estimate of the costs. This will include a breakdown of Medicare cover, your Private Health Insurance company cover (if insured), and “gap” payment as appropriate. Most, but not all procedures will attract an out-of-pocket “gap” payment.

In all cases we recommend patients contact their Private Health Insurance company directly to discuss their planned procedure and clarify their financials.

Uninsured Patients

Uninsured patients are entitled to a rebate from Medicare. Dr Slack and Dr Gillespie also work in the public sector and are always happy to refer patients to public hospitals for treatment once they have been assessed.

For patients without Private Health insurance, we can provide an estimate of the cost of any recommended procedure. However, the out-of-pocket cost will be greater.

Additional costs include:

  • Anaesthetist fee – the Anaesthetist will bill you separately. We will provide you with their contact details once a date has been booked.
  • Accommodation and theatre fees (which are often covered by Private Health Insurance)